Network Monitoring
We monitor the vital components of your network including your servers, switches, firewalls and routers. Our automatic alerting system can notify you and our team about the issues that can impact your network performance to save you from the costly and time consuming rectifying procedures of network downtime.
Managed Desktop and Servers
Our remote tools allow us to provide unlimited technical assistance to your computer users and network administrator from our location, providing you with faster response time and reduction in drive time and onsite charges.Our fixed fee pricing fits your budget and maximizes overall company productivity.
Total Desktop and Servers
By total services we mean complete services which includes everything in the managed plan, including the hardware. Itechserv also deals in supply of hardware and maintenance of the same. This truly is the way to lock in the cost of your IT, thus making it an overall profitable deal for your business.
Company Administrator Remote Control
This service extends the remote control capability in the hands of your IT staff so that they use the tools our help desk uses to manage/remediate your company’s computers remotely. This provides great relief to our clients with limited IT staff handling multiple offices at different locations .Our clients can save on the time and labor costs that otherwise is wasted on travelling and repairing every issue that comes up at a different location .We can help you automate IT ,thus reducing the money unnecessarily spent on costly onsite services and hence IT staff can utilize the same in achieving better results for the organization overall.
Remote Off-Site Backup
We assist our clients with disaster management. Our Remote Backup Services can help your business prevent disaster and disruption. Using your internet connection, we’ll backup your files to a secure off-site data storage facility. Remote Backup Services take the hassle and risk out of backing up and recovering data, as we understand the importance of your data.
Firewall Management
As network security issues have become more complex, it is difficult to know whether the security posture is being maintained or not. Companies are exposed 24 hours a day, seven days a week. Our Firewall Management Service addresses these challenges by monitoring unauthorized access and providing timely firewall maintenance. This service performs continuous monitoring of the device and provides notification in the event of an alert condition. We offer both basic and total firewall management service. The total firewall solution includes the hardware and its management. Our Certified engineers provide on-site proactive and emergency services. Our enhanced and highly developed Service Management Software allows our Help Desk and Service Dispatchers to track all service encounters and engineer activity. We offer our services at discounted rate to our clients who engage ITECHSERV in projects in any of their Managed Services. All managed service clients also receive our best corporate and competitive rates for any services required. This equates to a significant discount on Itechserv Professional Services.
Our goal is to help our clients in proper utilization of their resources with maximum benefits. In today’s IT arena, data integrity and security are paramount. Our managed service tools and professional technical staff will supplement your IT staff, enabling them to be more productive for your company with effective time management.